Why itQED?

At itQED, we believe great IT starts with trust. Founded by engineers – not salespeople – we’ve spent over 15 years helping businesses across Reading, the Thames Valley, and London keep technology simple, secure, and reliable.

What We Stand For

At itQED, our values guide everything we do – from the way we support clients to how we build long-term partnerships. They’re simple, honest, and rooted in the idea that IT should always make life easier, not harder.

People First, Always

Whether it’s clients, their teams, or our own apprentices, we put people at the centre of everything we do. We listen, support, and empower – because great IT starts with understanding people, not just technology.

Trust Over Transactions

We believe IT support should be built on honesty and long-term relationships, not upselling or quick fixes. If something isn’t right for you, we’ll say so. Integrity is non-negotiable.

IT Made Simple

Technology shouldn’t feel complicated. We cut through the jargon, explain things clearly, and deliver straightforward solutions that just work – giving you confidence, not confusion.

Reliable Support, Real Engineers

When you call, you get straight through to an engineer who can help. No scripts, no call centres – just knowledgeable people who care about keeping your business running smoothly.

How We Deliver IT That Just Works

Technology shouldn’t get in the way of your business – it should enable it. And with the right Microsoft solutions behind you, it can do exactly that. 

At itQED, we combine deep technical expertise with a human touch to make sure your Microsoft environment – from Microsoft 365 and Teams to Azure workloads, identity management, and security – is secure, simple, and fully supported every step of the way.

We design, optimise, and manage your systems so they run smoothly in the background, leaving your team free to focus on what really matters.

Responsive Support, Real Engineers

When you call, you speak directly to an engineer – not a call centre. Most issues are fixed on the first call, so your team can stay focused on what matters.

Plain English, No Jargon

We believe good communication is part of good IT. We explain what’s happening and why, so you always know where you stand and can make confident decisions without the tech-speak.

Technology That Fits Your Business

We don’t push one-size-fits-all packages. We design IT solutions that align with your goals so your technology grows with you.

Partnerships That Last

We see ourselves as part of your team. With transparent communication, ongoing reviews, and local support, we make sure your IT keeps pace with your business.

“itQED provide Neftex with an unparalleled level of skilled IT support both remotely and during office visits. We are particularly impressed in the way they go the extra mile, especially when troubleshooting and resolving unplanned downtime. It is very reassuring to know that the team at IT-QED make time to support us and are both reliable and trustworthy.”

Neftex

“I would like to pass on positive feedback, your engineer came over and sorted out the screens and printers, no fuss, professional and is a credit to itQED.”

Five Star Freight

Meet the People Behind the Tech

At itQED, our team isn’t made up of salespeople – it’s built by real engineers who care about getting things right. From apprentices who’ve grown with us to senior experts with decades of experience, every person here shares the same goal: keeping your business running smoothly with honest, hands-on support.